In our continuing series on dealing with change, Dr. Patt Schwab helps us with her formula: When HELL Freezes Over: Ice S.K.A.T.E.
We are working on the A…part two: Accept.
Stages of Grief?
If you are thinking this sounds a bit like the stages of grief, I think you are right. Denial has to be followed by acceptance before you can move on.
These ideas will help you as your bank goes through the changes coming on, especially in credit tightening and changes in the regulatory environment.
Another reason to understand change navigation
Some of your business borrowers are in trouble. As you help them through their change process you will be doing them (and your bank) a service.
Relationships forged in troubled times often are stronger.