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Dealing with Change: Accept before you can Act

In our continuing series on dealing with change, Dr. Patt Schwab helps us with her formula: When HELL Freezes Over: Ice S.K.A.T.E.

We are working on the A…part two: Accept.

Stages of Grief?

If you are thinking this sounds a bit like the stages of grief, I think you are right. Denial has to be followed by acceptance before you can move on.

These ideas will help you as your bank goes through the changes coming on, especially in credit tightening and changes in the regulatory environment.

Dr. Patt Schab Interview: Accept before you act (3 min).

Another reason to understand change navigation

Some of your business borrowers are in trouble. As you help them through their change process you will be doing them (and your bank) a service.

Relationships forged in troubled times often are stronger.

About the Author
Linda Keith CPA is an expert in credit risk readiness and credit analysis. She trains banks and credit unions throughout the United States, both in-house and in open-enrollment sessions, on Tax Return and Financial Statement Analysis. She is in the trenches with lenders, analysts and underwriters helping them say "yes" to good loans. Creator of the Tax Return Analysis Virtual Classroom at, she speaks at banking associations on risk management, lending and director finance topics.